Privacy Policy
This policy explains what personal information Audit Tools ("we", "us") collects when you visit audittools.win, buy ParcelAudit, or use the software, and how we use it. Contact: support@audittools.win.
1. The short version
- The ParcelAudit desktop app runs offline. The invoices, contracts and client data you import stay on your computer. We never receive them.
- When you buy, we keep what we need to deliver your license, support you, and prove the purchase if it is disputed.
- We don't sell your personal information and we don't use advertising trackers.
2. Information we collect
| When | What | Why |
|---|---|---|
| Visiting the website | Standard server logs kept by our hosting providers (IP address, browser, pages requested, time) | Operate and secure the website |
| Starting checkout | Acceptance of the Terms, Refund Policy and Privacy Policy (with their version numbers), time, IP address, approximate country and browser user-agent | Record that you agreed to the terms before paying; evidence in payment disputes |
| Buying | Name, e-mail address, order number, amount, country, and order status received from Lemon Squeezy. We never see your full card details. | Deliver the license key and downloads; provide support; handle refunds and disputes; accounting |
| Downloading the installers | Time, platform, IP address, approximate country and user-agent of each download from your personal link | Prevent abuse of download links; evidence of delivery in payment disputes |
| Contacting support | Your messages and any files or screenshots you send | Answer your request |
3. The desktop software
ParcelAudit does not send usage data, analytics or your imported files to us. License activation is checked offline on your computer; your name and e-mail from the license key are stored locally and shown in exported reports as "Prepared by".
Optional AI features. If you enter your own Google Gemini API key and use AI repair or contract PDF reading, the relevant part of the file (for example column headers and sample rows, or the contract text) is sent directly from your computer to Google under your own agreement with Google. We don't receive that data.
4. Service providers
- Lemon Squeezy — checkout, payment processing, tax and invoicing as Merchant of Record (see Lemon Squeezy's privacy policy).
- Cloudflare — hosting of the license and download server, database and file storage.
- Vercel — hosting of this website.
- Resend — sending the e-mail with your license key.
These providers process data on our behalf and may store it in the United States or other countries.
5. How long we keep it
- Order, license, consent and download records: for as long as your license is active plus 7 years, for tax, accounting and dispute purposes.
- Support e-mails: up to 3 years after the last message.
- Website server logs: according to the hosting providers' standard retention.
6. Your rights
Depending on where you live, you may have the right to access, correct or delete your personal information, to know what we collect and how we use it, and to object to certain processing. This includes rights under Canada's PIPEDA and US state privacy laws such as California's CCPA/CPRA. We do not sell or share personal information for cross-context behavioral advertising.
To make a request, e-mail support@audittools.win from the address used for your purchase. We may keep records we are legally required to keep, or that are needed to handle a refund or payment dispute. We won't discriminate against you for exercising your rights.
7. Security
We use access-controlled services, encrypted connections (HTTPS) and signed webhooks to protect order data. No method of transmission or storage is 100% secure.
8. Children
The Product is for adults conducting business. We don't knowingly collect information from anyone under 18.
9. Changes
We'll post updates on this page with a new version number and effective date.