ParcelTerms of Sale and End-User License
These terms ("Terms") govern your purchase and use of ParcelAudit, including the desktop software, updates, license key, and the included playbook, scripts and templates (together, the "Product"). The Product is provided by Audit Tools ("we", "us"). By checking the acceptance box at checkout, or by installing or using the Product, you agree to these Terms.
1. Who sells the Product
Audit Tools is the seller of the Product and is responsible for the sale, the Product, the license and support. Card payments are processed by Stripe; Stripe's privacy policy applies to the payment data it processes, and we never see your full card details.
2. Who may buy
The Product is intended for individuals and businesses who use it to audit parcel carrier invoices, primarily for shippers in the United States and Canada. ParcelAudit is offered only to customers located in the United States and Canada. You must be at least 18 years old and able to enter a binding contract.
3. Price and delivery
The price is shown at checkout in US dollars as a one-time payment, plus any applicable tax shown at checkout. After payment you receive by e-mail a payment receipt, a license key, links to download the installers for Windows and macOS, a link to the install guide, and the included materials. You ask us to deliver the Product immediately after payment.
4. License
Subject to these Terms and payment in full, we grant you a perpetual, non-exclusive, non-transferable license to:
- install and use current and future versions of the software on up to 2 computers that you personally use;
- use the software to provide invoice audit services to your own clients, including for commercial purposes;
- use, adapt and send to your clients the included scripts, one-pager and contract templates as part of your own business.
You may not: resell, sublicense, rent, lend, share or publish the software, the license key or the playbook and materials as a product; give your key to anyone else or let multiple people use one license; remove license checks; reverse engineer the software except where the law expressly allows it; or use the Product for any unlawful purpose.
A license is for one person. A business with several users needs one license per user.
Activation for new PA2 licenses. First activation requires an internet connection. You may activate up to 2 computers that you personally use. A successful online check permits up to 30 days of offline use before another check is required. Deactivate a computer while online to release its slot; contact support if you no longer have access to it. This activation requirement continues after the update period ends. Existing PA1 keys retain their offline activation behavior.
5. Updates and support
Your purchase includes lifetime updates: every new version of ParcelAudit we release works with your license key at no extra cost, for as long as we develop and distribute ParcelAudit. No renewal is required. Your purchase also includes technical support by e-mail for 12 months from the purchase date. Support covers installation, activation and use of the software; it does not include running audits for you, legal or tax advice, or finding clients.
6. Your responsibilities
- Results. The software flags potential billing errors based on the data you import. You are responsible for reviewing every finding before presenting it to a client or submitting a claim to a carrier.
- Your business. You are responsible for your contracts with clients, your fees, taxes, licences required in your jurisdiction, anti-spam laws (such as CAN-SPAM and CASL) and privacy laws applying to your clients' data.
- Carrier terms. Carriers' tariffs, guarantees and dispute deadlines change over time. You are responsible for checking the carrier terms that apply to each client.
- Templates. Contract templates are educational starting points and not legal advice. Have them reviewed by a lawyer in your jurisdiction.
7. No earnings guarantee
We do not promise that you will sign clients, find recoverable errors, or earn any amount. Any examples, calculators or benchmarks are illustrations based on synthetic data or your own assumptions. Your results depend on your market, effort, skills, clients' data and carrier terms.
8. Refunds
All sales are final and ParcelAudit is not refundable, as described in our Refund Policy, which forms part of these Terms. Nothing in these Terms limits rights you have under laws that cannot be waived.
9. Third-party services
Invoice analysis runs locally. PA2 license activation and renewal require periodic internet access as described above. Optional AI features send data to Google's Gemini API using an API key that you provide, under your own agreement with Google. See the Privacy Policy for the information exchanged by these features.
10. License revocation
If your payment is fully refunded or reversed (including through a chargeback), or you materially breach Section 4, your license ends and we may revoke the key and download access. PA2 revocation takes effect when the app next checks online or its activation receipt expires; it does not instantly stop an offline computer. PA1 keys can be blocked in later releases, but an already installed offline version cannot be remotely disabled. We may also revoke keys that have been published or shared. A partial refund is reviewed separately.
11. Intellectual property
The Product is licensed, not sold. We and our licensors keep all rights not expressly granted. UPS, FedEx and other carrier names are trademarks of their owners; ParcelAudit is not affiliated with or endorsed by them.
12. Warranty disclaimer
We will work to fix installation, activation and core-feature problems as described in the Refund Policy. Except for that commitment and to the maximum extent permitted by law, the Product is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not warrant that the software will detect every billing error or that carriers will approve any claim.
13. Limitation of liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, clients, data or goodwill, and our total liability for any claim relating to the Product is limited to the amount you paid for it. Some jurisdictions do not allow certain limitations, so some of them may not apply to you.
14. Changes
We may update these Terms for future purchases. The version you accepted at checkout, which we record with your order, continues to apply to your purchase.
15. Governing law and disputes
These Terms are governed by the laws of Poland, without regard to conflict-of-law rules. This does not deprive you of the protection of mandatory consumer laws of the place where you live. Before starting any formal dispute, please contact us so we can try to resolve it.